Take a read of our FAQs to help you choose Earni for your NDIS support business with confidence…
How to I add the promo code to receive my first month FREE of Earni Premium?
To take advantage of the limited time special offer of exploring Earni Premium features for 1 month FREE, you’ll need to add the promo code WELCOME25 upon checkout. To do this, you’ll want to choose the ‘Monthly Plan’ option for your subscription, and when you reach the checkout with the total amount of $27.00 owing, you’ll see the button ‘Add Promotion Code’. This is where you enter the WELCOME25 code. Tap ‘Apply’. This will then deduct the $27.00 and show ‘-$27.00’ with ‘0.00’ owing. Enter in your card details, however nothing will be charged for this first month. Should you love Earni and choose to continue with your premium membership, your card will be billed from month #2 onwards. No commitment, cancel anytime.
NOTE: First month free promo offer not available when downloaded via the Apple App Store or Google Play Store. Access via the Earni web portal only – tap below to create an account or via the link in the email. Promotion ends 5pm Tuesday 28th October 2025
https://my.earni.au/create-account
Who is Earni?
Earni is an all-in-one business management mobile and tablet app built for NDIS support workers and providers. It helps you manage client appointments via an easy-to-use calendar, seamless invoicing and payment processing, client email communications, manage your budget and expenses including downloading an annual profit and loss statement at the end of financial year for tax time, creating customised quotes, service agreements, tracking your travel time, promoting your support services to over 5000+ potential clients, and much more! It’s designed to save you time, energy, and significantly reduce admin stress and headaches. You’ll never need another business or invoicing app with Earni!
Is Earni free to use?
Yes! Earni offers a free starter plan designed especially for support workers and providers who are just getting started. With this plan, you can manage one client, and access the short list of NDIS services in the price guide. If you already have more than one client, or you’re ready to grow, the premium plan unlocks additional tools to support your expanding business. You can view the full breakdown of what’s included in each plan on our website – https://earni.au/plans
Where was Earni designed and created?
Earni is proudly designed and developed in Australia, specifically for Australian NDIS support workers and providers (by a team who have been within the NDIS landscape for many, many years!). We understand your needs because we work closely with people just like you every single day. That’s why Earni was created – because there was a demand for a business admin solution for support workers and providers who have busy schedules and busy lives. You want to be able to run your business on the go – at home, in your car – Earni comes with you.
What’s the main difference between the Starter and Premium Plans?
The starter plan gives you everything you need to manage the basics: booking appointments, invoicing, accessing the NDIS price guide, and client management of one client.
The premium plan takes things further—unlocking features like:
- Unlimited clients
- Create service agreements with digital signing
- Customised quotes
- End-of-plan client reports
- Full financial year profit & loss statements making tax time a breeze
- Payment splitting into multiple bank accounts, super accounts to the ATO for tax time
- Client Reviews – your clients can leave you feedback for others to see!
- Promotional access to over 5,000 potential clients via the Provider Look-up
- Business training videos and a comprehensive NDIS Small Business Guide to get your head in the right space and to grow your business
You can view a complete feature comparison on our website – https://earni.au/plans
How long do I need to commit to the subscription?
There’s no commitment required. You will become a valued Earni member one month at a time, and can cancel anytime. We keep it flexible so you’re in control of your business and budget.
How is Earni different from other invoicing apps?
Most invoicing apps only handle billing—but Earni is built specifically for support workers and NDIS providers. It combines quoting, service agreements, appointment management, invoicing, goal tracking, training, expenses management and more. It’s a complete business toolkit designed with your NDIS workflow in mind.
Can I manage NDIS pricing and service items in Earni?
Yes. Earni gives you instant access to the latest NDIS price guide and service item list, so you can build accurate quotes and invoices with confidence.
Can I promote my services through Earni?
Yes! Premium members can list their services in our Provider Lookup, which reaches over 5,000 potential clients. It’s a great way to boost visibility and grow your client base.
What kind of tech support is available?
Whether you’re on the starter or premium plan, you’ll have access to helpful FAQs, step-by-step video guides, and additional direct support if you need it. Ease of use is a priority, and we want you to love Earni! Unlock video business trainings and expert-led resources to maximise your knowledge and growth.
Does Earni help with reporting and finances?
Yes. Earni makes financial admin easy. As a premium member you can:
- Export invoices and payment reports
- Track expenses & cash flow at a glance
- Generate profit & loss reports
- Split your payments into multiple bank accounts including your business account, superannuation and ATO instalment account
All of this helps you stay organised and ready for tax time.
Can I track client goals and progress?
Yes. Premium members can track client goals and generate end-of-plan reports, making compliance and record keeping simple and professional.
How will Earni save me time?
Earni cuts down your admin work by helping you do everything in one place—appointments, invoices, quotes, service agreements, reporting, calendar management, expenses, tax time statements and more. With automated client emails, pre-filled invoices, and easy-to-navigate tools, you’ll spend less time at your desk or on your laptop, and more time doing what you love (plus as it’s an app, you can do it on your phone or tablet on the run!)
Can I create Service Agreements within Earni?
Yes! As a premium member, you can build professional service agreements tailored to each client. You can even send them for digital signing, making the process smooth and completely paperless.
How efficient is Earni with processing invoices and payments?
Earni makes invoicing fast and simple. You can create and send invoices in just a few clicks, export them for recordkeeping, and even integrate with Breze Plan Management Software for streamlined processing. It’s all designed to help you get paid quicker, with fewer errors and delays.
Can Earni help me with my calendar and client appointment management?
Yes. Earni has a built-in calendar to help you manage your time and client bookings. You can create appointments, set travel time, add service types, and send automated confirmation emails to your clients. It keeps everything organised, professional and efficient.
Can I create Customised Quotes in Earni?
Yes. As a premium member, you can build and send personalised quotes for clients based on the NDIS price guide. It’s perfect for when you’re onboarding new clients, planning services you will offer and ensuring your future income is predictable and secure.
Are split payments optional?
Yes, if you’re on the premium plan you have the option to split payments across multiple bank accounts. You’re in full control—set it up how it suits your business best. The option to split your income between business, tax and superannuation is a wonderful benefit. This is an automated feature, meaning you don’t need to do it yourself after income is received. All you need to do is contact your super company to request EFT details and jump into your ATO account for BPAY. Then add these accounts into Earni with the percentage you wish to contribute. When your invoices are paid money will be deposited directly into these accounts.
Is my information and any client information I enter into Earni going to be secure?
100%. Earni takes data privacy very seriously! Earni has been built using secure technology to protect your information and your clients’ data. Only you have access to your account unless you choose to share it. We care about you and your clients, so this is something that we have taken care of for you, so you can have peace of mind.
Is the Premium Plan worth it?
Absolutely—if you’re working with more than one client or want to streamline and grow your business. The Premium Plan is packed with tools to save you time, elevate your professionalism, and help you earn more with less stress. Most established support workers and providers find the Premium Plan quickly pays for itself with the value it offers. You won’t need any other business or invoicing app – Earni does all the work for you. Take a closer look at the plan inclusion here, to help you make the right choice for you – https://www.earni.au/plans
How does the Provider Look-up work?
When you’re a premium member, your services can be listed in the Earni Provider Lookup—a searchable database accessed by over 5,000 potential clients. It’s like a mini marketplace where participants, support coordinators and plan managers can find and connect with you based on your location, services, and availability. It’s a great way to share a little about yourself (info, photo, video), show you care and share what you do. No other NDIS admin app offers the chance for you to grow your business and find more clients that you love!
Is there training available to help me run my business better?
Yes. As a premium member, you’ll get access to:
- A complete comprehensive Guide to Running Your NDIS Support Business – one of a kind, this business guide helps you with every step of setting up, managing, marketing and running a successful support business in Australia. It’s free as a premium member (and worth it’s weight in gold!)
- Support business video training series
- COMING in 2026 – A complete online course for business success
Ready to let Earni do your admin work for you?